Policies, Procedures & Forms – Old School versus the New School Method

Reinvent your policies, procedures & governance documentation

Our Client, a Private Banking Group, part of a Schedule 1 Canadian Bank, wanted to aggregate all of their Wealth Management Policies and Procedures and do it in an innovative way to appeal to employees and registrants. Using legal design, we updated all of their Policies and Procedures to align with the law and regulations, considered regulatory updates, used plain, simple language and our Creative Team to redesign it using the firm’s identity guide. Here’s a redacted example of the old school policies and our new school Manual using legal design:

Our Client’s approach helps to:

  • Increase employee understanding of their regulatory obligations
  • Minimize regulatory findings
  • Clarify (often) complex legal and regulatory concepts
  • Reinforce how employees can escalate matters

This innovative approach to compliance documentation will have a positive impact on the compliance of the organization.

*This image cannot be copied or reproduced without express permission of Kerri A. Salata, Legal Professional Corporation. This is not legal advice.