En route with a steering wheel: How one academic’s victim-centred mapping in the criminal justice system directly impacted another.
Journey Mapping in the Criminal Justice System
User-Centered Compliance: How Service Design Can Get You a Seat at the Table
Kerri Salata and Loretta Carbonelli’s Article published in CEP Magazine, “User-Centered Compliance: How Service Design Can Get You a Seat at the Table”
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Canada’s Proposed Financial Crimes Agency: It’s About Time!
An introduction to Bill C-29, An Act to Establish The Financial Crimes Agency.
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The RECO-iPro Matter: Governance Lessons From a Regulatory Mishap
*First posted on SLAW here: https://www.slaw.ca/2026/06/16/the-reco-ipro-matter-governance-lessons-from-a-regulatory-mishap/ More posts by Kerri » In late 2025, facing public criticism and scrutiny from a scandal involving its Registrar and a registered real estate brokerage, iPro Realty Ltd. (“iPro”), the Government of Ontario exercised its statutory powers to appoint an Administrator over the Real Estate Council of Ontario (“RECO”).
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Why the Grocery Code of Conduct Won’t Lower Prices and What It Shows About Industry Self-Regulation
Canada’s first grocery code of conduct likely won’t lower prices but it offers a useful illustration of the limits of industry self-regulation.
How AI Can (And Can’t) Enhance Practice Efficiency
In my latest piece, I share a personal AI experiment that failed – spectacularly. I tried using AI to tackle an administrative task and create some practice efficiencies. The result? Frustration, wasted time, and a strong sense that this particular experiment missed the mark. Admitting that failure feels uncomfortable, especially when social media is full of success stories about lawyers “vibe coding” and seamlessly integrating AI into their practices. AI won’t work in every context. Sometimes the task is wrong. The real failure isn’t that AI didn’t deliver the efficiency. The real failure would have been not trying at all.
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The Second Voyage: Explore the World’s First Legal Design Journal
Like many specialized academic journals, the Legal Design Journal allows professionals to focus their writing on evolving legal design concepts, methodologies, and illustrating innovative viewpoints or studies that advance these ideas. It is a place where the basics are already understood and readers are looking for more.
In order for legal design to mature and grow as a concept, it needed a home for writing and publication. The Legal Design Journal is that home.
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The Legal Design Summit 2025 & BrainFactory – a “Re-Up”
ou may not be aware that there is a strong global community who believe in the legal design methodology and concepts. We have an academic journal. We have scholars and practitioners. We are in Big Law. And, we’re all believers that traditional practice can benefit from a little ‘kick’.
The Legal Design Summit is our heart, our center, our nucleus. It is a place where legal design minds from across the world come together to share ideas and support our growing community.
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The Sheriff of Notconsideringyouham: Draft Better Policies by Starting With the User
The Sheriff of Nottingham, though a character derived from the 12th century (or 20th century Hollywood), seems to truly understand what it’s like for most employees to read corporate policies.
In my last publication in SLAW, I explore how policy drafters can significantly improve their processes by starting their drafting process by first asking: “who is the user?”
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Celebrating Innovation: Resol-VR Featured in SLAW by Kerri Salata
Resol-VRs summary piece about “From Game Rooms to Courtrooms: How Virtual Reality (VR) Is Changing the Legal Landscape”
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