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Compliance Training Video For Firms (Animated) – CSA’s Amendments to Older and Vulnerable Clients

In July 2021, the CSA published Notice of Amendments to NI 31-103 and the Companion Policy entitled Registration Requirements, Exemptions and Ongoing Registrant Obligations to Enhance Protection of Older and Vulnerable Clients. These amendments were adopted by IIROC and the MFDA (jointly CIRO). This is an excerpt from a 30+ minute Compliance Training video created by our Firm to support Securities Firms and Wealth Management groups to implement the Client Focused Reforms and inform their registrants and employees. This video focuses on a Private Banking Client who uses Portfolio Managers and Associate Portfolio Managers (registered as Advising Representatives (AR) and Associate Advising Representatives (AAR) in NRD) but the video can be adapted to IIROC and MFDA firms. The video seeks to integrate the Bank’s definition of ‘Seniors’ and the CSA’s definition of Older and Vulnerable Clients.

Older and Vulnerable Clients animated training

Our Firm created an animated video. This training allows:

  • The Firm to meet regulators expectations
  • Employees to better deal with Clients
  • Support staff to better support the Businesses, and,
  • Registrants to maintain a high standard of professional knowledge

Designer @amylloyd

Videographer/Audio/Animation/Music @douglenz

Voice Actor @jordanschwartz

Writer/Regulatory Review/Director @kerrisalata

*This video and these images cannot be copied or reproduced without express permission of Kerri A. Salata, Legal Professional Corporation. This is not legal advice.